Get to Know OSS (Online Single Submission) and Its Importance for Business in Indonesia

Online Single Submission (OSS) is a streamlined licensing system designed for all business types in Indonesia. 

By acquiring this business identity, you enhance your business’s credibility, earning greater trust and loyalty from customers toward your products or services as these licenses are vital, serving as both legitimacy and identification for businesses.

This guide covers everything you need to know about OSS, including how to register your business to access its features, functions, and types. 

So don’t hesitate. Let’s Youtap friends, don’t hesitate any longer, and dive in and explore OSS for yourself and your business. 

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What Is OSS?

Online Single Submission (OSS) is an electronic platform that simplifies Indonesia's integrated business licensing process. In 2018, the Indonesian government launched OSS through the Coordinating Ministry for Economic Affairs, to modernize and streamline business licensing, and issue permits for officials such as Government Ministers, Governors, and Regent Majors to business operators and operations.

The OSS platform is an upgrade from the  One-Stop Integrated Service (PTSP) system, substantially reducing the time required for licensing processes, as well as representing a strategic governmental effort to reduce bureaucratic hurdles, which have been a perennial challenge for businesses.

7 Benefits of OSS for Business Owners

In this digital era, online single submission provides benefits for business actors.  The following highlights some of the benefits of OSS: 

1. Time and Process Efficiency

All licensing steps of OSS are conducted digitally, eliminating the need to visit multiple offices or endure lengthy processing procedures, saving time and paperwork. 
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2. Centralized Data Submission

The OSS system centralizes data submission, whereby you enter your data once, avoiding resubmitting documents to multiple institutions, and updates can be made directly within the system.
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3. Synchronized Data Processing

The OSS enables data to be integrated seamlessly between central and regional governments, accelerating processing times while reducing unnecessary errors.  
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4. Fast and Transparent Licensing Decisions

The OSS allows you to track your application’s progress on the platform with approved licenses downloadable the same day, while rejections provide clear instructions for corrections and resubmission.
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5. Real-Time Monitoring

The OSS enables your business to monitor the status of your applications in real-time, allowing you time to prepare for the next steps forward without visiting service offices.

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6. Flexible Access

You can access OSS anytime, anywhere, using a computer, laptop, or smartphone, making licensing convenient and location-independent.
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7. Enhanced Legal Certainty

All processes and documents of the OSS are securely stored, ensuring well-organized data while reducing risks of disputes or delays.

Also Read: Easy Tips for Successfully Starting a Satay Business!

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OSS Development Across Three Versions

1. OSS Version 1.0

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The initial version of OSS was introduced in 2018, this nascent version paving the way for integrated licensing. However, OSS 1.0 (2018) had limitations with its features and database functionality. 

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2. OSS Version 1.1

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In November 2019, OSS launched OSS Version 1.1, with an improved database structure, and validation processes that addressed the shortcomings of OSS 1.0.

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3. Risk-Based OSS

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In 2021, the Omnibus Law introduced the current OSS platform, the Risk-Based OSS (OSS RBA). The OSS RBA requires businesses that are using older OSS versions to migrate their data access to updated services.

Also Read: 5 Essential Things Small Business Owners Must Have

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How to Register on OSS

If you are just starting a business, it is important to remember to manage your business permits through the updated OSS RBA system. You can get access to the account in the following 4 easy ways: 

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1. Choose Your Business Scale

First of all, you need to determine whether your business is categorized as UMK (Micro, Small Businesses) or non-UMK.

To find out whether you are a UMK or a non-UMK you must provide details such as your Business Actor Type, Identity Number, and contact information, and for legal entities include your business’s company email and entity type.

2.  Verify Your Data

Then, you must complete your data verification via a one-time password (OTP) sent through email, SMS, or WhatsApp, and ensure that your contact information is both active and current.

3. Create a Password

When you have verified your data, create and set a secure password using letters, numbers, and symbols, and then keep it safely recorded for future use.

4. Complete Your Business Profile

Finally, for individual businesses, add further details, such as your name, identity number, and Nomor Pokok Wajib Pajak (NPWP), Indonesia’s taxpayer identification number, while legal; entities should provide any relevant licensing information.

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Starting and managing a business in Indonesia today is more straightforward than ever thanks to the government's 2018 introduction of OSS. ‍So, don’t delay. Take advantage of the OSS system, and elevate your business with Youtap’s digital solutions!

‍From Youtap’s POS Cashier app to E-commerce (BOS) and Enterprise Solutions, we offer everything you need to seamlessly grow your business.‍

Contact our Sales Team today and discover the perfect tools for your success!